Sign OS
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How to use Sign OS

Short, practical guides for every part of Sign OS, the sign shop MIS — written for busy sign shops. Search for what you need, or follow the setup steps below.

Set up Sign OS, step by step

New to Sign OS? This is the path to a fully set-up sign shop — work top to bottom, each step builds on the one before.

  1. 0

    Set up your shop & add your team

    Add your business details, logo and staff so everything downstream is branded and permissioned.

    Set your shop details →Upload your logo & set your colours →Add your team members →Assign roles & permissions →
  2. 1

    Set up departments & labour rates

    Define the stations work flows through and what an hour of each costs — the backbone of costing.

    Create your departments →Set labour rates per department →
  3. 2

    Set up machines & their rates

    Tell Sign OS what each machine costs to run so machine time prices itself into quotes.

    Add machines & their running rates →Understand the rate library →
  4. 3

    Import suppliers, materials & items

    Load who you buy from and what you buy, with real prices, so quotes cost from live numbers.

    Add your suppliers →Add materials (your stock library) →Bulk-import from a spreadsheet →
  5. 4

    Build a quote — premade or your own

    Use ready-made products or build your own recipe, then produce a priced, branded quote.

    Build a product →Start a quote — pick the customer →Review & send the quote →
  6. 5

    Turn the quote into a job

    Convert an accepted quote into a live job with all its steps, files and commercials.

    Turn an accepted quote into a job →The jobs list & a job at a glance →
  7. 6

    Run it through production

    Release the job, watch it on the timeline and floor boards, and finish it.

    Release a job to production →Read the production timeline →The floor boards →
  8. ★

    Stuck? Ask React

    The AI assistant answers questions and can perform actions in context — any time you are unsure.

    Meet ReAct, your AI assistant →

Browse by area

Getting startedThe 2-minute tour and the right order to set Sign OS up.3 guidesYour shop & appearanceBusiness details, logo, colours, margin and shop hours.7 guidesYour team & rolesInvite people and control who can see and do what.2 guidesDepartments & labourThe stations work flows through and what an hour costs.2 guidesMachines & ratesPrice machine time so it flows into every quote.2 guidesSuppliers, materials & itemsWho you buy from and what you buy, at real prices.5 guidesProducts & processesBuild the recipes that price your work automatically.6 guidesQuotingTurn products and custom work into priced, branded quotes.8 guidesJobsRun accepted work — steps, files, paperwork and money.6 guidesProduction & the floorSchedule, release and track jobs through the shop.7 guidesPurchasing & contractorsRaise purchase orders and manage install contractors.4 guidesCustomers & online storeCustomer records, web orders and your public storefront.4 guidesDocuments & templatesBrand your quotes, invoices, job sheets and checklists.3 guidesIntegrationsAccounting, email, file sync and the AI assistant.5 guidesReports & insightsSee sales, margin and production at a glance.2 guidesThe React AI assistantGet stuck? Ask React to explain or do it for you.2 guidesBulk importLoad suppliers, materials and items fast from a spreadsheet.1 guide

All guides

The whole library on one page.

Getting started

  • Welcome to Sign OS — the 2-minute tour
  • The right order to set Sign OS up
  • Sign OS terminology — what each word means

Your shop & appearance

  • Set your shop details
  • Upload your logo & set your colours
  • Set your default margin & markup
  • Set your shop hours, holidays & capacity
  • Set up credit terms & pricing groups
  • Set up purchase expense categories
  • Manage your plan & billing

Your team & roles

  • Add your team members
  • Assign roles & permissions

Departments & labour

  • Create your departments
  • Set labour rates per department

Machines & rates

  • Add machines & their running rates
  • Understand the rate library

Suppliers, materials & items

  • Add your suppliers
  • Add materials (your stock library)
  • Add hardware & items
  • Units & conversions
  • Set up common sizes

Products & processes

  • How the catalogue fits together
  • Set up product types
  • Build process templates
  • Build a product
  • Use premade products or build your own
  • Talk to build a product

Quoting

  • The quotes list & statuses
  • Draft a quote from an enquiry email
  • Start a quote — pick the customer
  • Add premade products to a quote
  • Build a custom line
  • Add project details & logistics
  • Review & send the quote
  • Turn an accepted quote into a job

Jobs

  • The jobs list & a job at a glance
  • Work a job — steps, files & checklists
  • The money side — POs, dispatch & invoicing
  • Print the job sheet & SWMS
  • Handle variations & changes
  • Get artwork approved by the customer

Production & the floor

  • Read the production timeline
  • Release a job to production
  • The job traveler
  • The floor boards
  • Scan work on the floor
  • Monitor job health & bottlenecks
  • Send goods out with the Outbound board

Purchasing & contractors

  • Raise & receive a purchase order
  • Ask suppliers to price your materials
  • Set up install contractors
  • The installer portal

Customers & online store

  • Manage your customers
  • Handle web orders
  • Build your online store
  • Approve quotes, invoices and POs before they go out

Documents & templates

  • Customise your document templates
  • Build job checklist templates
  • Set your terms & conditions

Integrations

  • Connect Xero or QuickBooks
  • Set up email
  • Files & Sync (desktop app)
  • Configure the ReAct AI assistant
  • Connect your own AI (ChatGPT, Claude)

Reports & insights

  • Read your reports
  • Tune your quote widgets

The React AI assistant

  • Meet ReAct, your AI assistant
  • Let ReAct do things for you

Bulk import

  • Bulk-import from a spreadsheet