File inbound emails to the right job
Artwork, proofs, permits and POs that arrive by email get sorted for you; you confirm.
What this is for
Customers and suppliers send things by email — artwork, signed proofs, council permits, purchase orders — and someone has to find the job and attach them. Inbound filing does the finding. Each message is matched to a job and classified, and lands here for a one-click confirm that files the message and routes its attachments to the job.
What is on this screen
Each part of the screen above, top to bottom, and what changing it affects.
- Pending messages
- Each with the job Sign OS matched and the type it detected (artwork, proof, permit, PO).
- Confirm · change job
- Files the message and routes the attachments; fix the job first if the guess is wrong.
- Plus-address captures
- Mail sent to a job's own files+J-… address files itself and never appears here.
Before you start
- Set up email under Integrations → Email first, so your shop has its inbound address.
Step by step
- 1
Open Integrations → Inbound filing. Anything waiting is listed with the job Sign OS thinks it belongs to and what it thinks it is.
- 2
Check the match. If the job is right, confirm — the message is filed against the job and its attachments go to the right place (artwork to the Artwork tab, a PO to purchasing, and so on).
- 3
If the guess is wrong, pick the right job before confirming.
- 4
Messages sent to a job's own plus-address — the address on the job that ends in a job number — file themselves and never appear here.
Tips & gotchas
- Put the job's own address in your reply when you send a proof or ask for artwork. Whatever comes back files itself.
- An empty screen is good news: everything that arrived matched on its own.