Receive a delivery, and fix it when it is wrong
Book in what arrived, undo a mistake, close an order short, or split what is still coming.
What this is for
Receiving tells Sign OS what is actually on your shelf. Half a delivery, a mis-typed quantity, or a line the supplier will never send — all of it has a way out that keeps your stock figures honest instead of quietly wrong.
Before you start
- The purchase order has been sent to the supplier.
Step by step
- 1
Open the purchase order and click Record receipt.
- 2
Enter what actually turned up, line by line. Received six of ten? Put in six. The order stays open with four outstanding.
- 3
Typed the wrong number? Use Undo receipt on that receipt.
Note: Undo does not erase history. Both movements stay on the stock record — the six in and the six back out — because the shelf really did change twice.
- 4
Supplier says the rest is never coming? Use Close short. The order closes at what actually arrived and stops counting the remainder as on order.
- 5
Rest coming later on its own delivery? Use Split to backorder. The original closes and a new order carries the balance, keeping its own dates and history.
Tips & gotchas
- Receive as deliveries land, not at the end of the week. Your on-order figures are only as good as the last time somebody typed one in.
- Where a shop keeps stock locations, each line can say which one it went into.
- Receiving goods is not the same as checking them — see Check a delivery before you pay for it.