Sign shop management software that runs the whole shop
Most sign shops aren't short of software — they're short of one system. Quotes in a spreadsheet, jobs on a whiteboard, materials in a second spreadsheet, money in an accounts package none of them talk to. Sign OS is sign shop management software that holds the whole business on one record: an enquiry becomes a quote, the quote becomes a job, and production, purchasing, dispatch and invoicing all run off that same job — nothing re-keyed, nothing drifting. This page walks the whole system, screen by screen, so you can judge it against the way your shop actually works.
Every part of the shop, managed in one place
A job in Sign OS carries its quote, production schedule, purchase orders, files and invoices together — so sales, the floor, purchasing and accounts are always looking at the same truth instead of four disconnected copies of it. That single spine is what turns a pile of tools into a management system. The Sign OS Sync desktop app (Windows, macOS and Linux) keeps a folder per job on your shop drive in step with the platform, so artwork saved locally shows up on the job automatically.
Each role opens to the view it needs: owners see pipeline, at-risk jobs and follow-ups; sales sees quotes waiting; production sees the floor; accounts sees what's to invoice. Granular permissions — 70+ per-user grants — keep prices off the floor and production noise out of sales.
- Quotes, jobs, production, purchasing, dispatch and invoicing on one record
- Role dashboards for owner, sales, projects, production and accounts
- 70+ per-user permission grants — control who sees prices and financials
- Global search across every customer, quote, job and PO in the shop
The stack sign shop software is meant to replace
Almost every shop we talk to runs some version of the same six-part stack: a quoting spreadsheet only one person fully trusts, a whiteboard or wall planner for the week, a materials list that is out of date the moment a supplier changes a price, a folder tree of artwork on the server, a paper docket that walks around with the job, and an accounts package that finds out about all of it last. None of those are bad tools. The cost is the joins between them — every join is a re-key, and every re-key is where a price, a due date or a variation goes missing.
One system is not about having fewer logins. It is about the joins disappearing: the material price the quote used is the same record purchasing orders against, the hours the floor clocks are the same hours the margin report reads, the artwork the customer approved is the file attached to the job sheet. That is the difference between software that stores your work and software that manages it.
- Quoting spreadsheet → recipe-driven products anyone on staff can price
- Whiteboard → department timeline with capacity warnings
- Materials list → stock library with supplier prices and unit conversions
- Paper docket → QR job traveler that clocks real time against real steps
- Server folders → job files synced by the desktop app, versioned proofs
- Accounts catch-up → invoices raised off the job, synced two-way to Xero
From enquiry to paid invoice, one record at a time
Here is the whole loop in the order you'd actually meet it. An enquiry lands — the assistant can draft a quote straight from the email body if you want the head start. You pick the customer, add premade products from your catalogue or build a custom line, add project details and logistics, then review and send. The customer accepts and the quote becomes a job in one click, with prices frozen at what was agreed.
The job releases to production, schedules onto its departments, and appears on the floor boards. Staff scan the traveler, work the steps, tick the checklist and clock time. Purchase orders raise against the job at your suppliers' real prices. Artwork goes out for versioned approval and comes back signed. Goods leave on the Outbound board. Deposit and final invoices raise from the job and sync to Xero, and payment status flows back so the margin on that job stays live rather than becoming an accounting question next quarter.
Variations are part of the loop rather than an exception to it: a change mid-job is recorded against the job, repriced through the same engine, and shows up in the quoted-versus-actual number instead of quietly eating the margin.
- Enquiry → quote → job with prices frozen at acceptance
- Release to production, schedule to departments, work the floor boards
- Job-linked POs, receipting and stock reservations
- Versioned artwork proofs with per-page customer sign-off
- Deposit and final invoices, two-way Xero and QuickBooks sync
- Variations repriced on the same engine and visible in margin
Quoting that computes instead of guessing
The quoting engine is the part of any sign shop management system you cannot work around later, so it is worth being specific. Sign OS prices from product recipes: substrates in the units your supplier actually sells (sheet, roll, square metre, linear metre), yield and waste per material, machine minutes at each machine's own running rate, labour steps at your department rates, then markup. Same inputs, same price, every time — which means the quote your newest staff member produces is the quote your best estimator would have produced, and every dollar traces to a line you can point at when a customer asks.
That determinism is also what makes back costing meaningful. Because the quote was built from named ingredients rather than a remembered number, the comparison against what the job really consumed tells you something actionable: this substrate is under-costed, this process takes forty minutes not twenty-five, this customer's work always runs long.
- Sheet, roll, sqm and lm native — signage units, not generic line items
- Waste and yield calculated per material, not guessed as a percentage
- Machine rates and department labour rates kept in one rate library
- Quote widgets so staff answer questions instead of doing arithmetic
- Quoted-versus-actual back costing on every job
See and run production without walking the floor
Every job schedules onto a department timeline with overload warnings, so you can spot Thursday's bottleneck on Monday and move work before it becomes a missed deadline. The floor works from big-button tablet boards — start, finish, next — and QR-coded job sheets clock real time against real steps, so the schedule reflects what's actually happening.
Cutting queues, print queues, fabrication and install dispatch all live on the same timeline, so managing capacity is one view rather than a walk around the building.
- Department Gantt timeline with capacity overload warnings
- Realtime floor kanban boards with time clocking
- QR job sheets — scan, step, clock (no prices shown to the floor)
- Install dispatch with site details and a contractor portal
Keep control of materials and margin
Managing a sign shop is managing money and materials. Purchase orders raise against the job at your suppliers' real prices, stock reserves when a job releases, and quoted-versus-actual margin is visible per job while it's still in the building — not a quarter later in an accountant's report. Deposit and final invoices generate from the job and sync two-way with Xero and QuickBooks. A MYOB connection is built but not switched on yet.
- Job-linked purchase orders and stock reservations
- Live quoted-vs-actual margin on every job
- Deposit and final invoicing with two-way Xero sync
- Optional online storefront and VIP client ordering portals
Materials, suppliers and purchasing that agree with each other
The stock library holds your materials in the units your suppliers sell them in, with the conversions that turn a 3050 × 1500 sheet into the square metres a quote consumes. Hardware and consumable items sit alongside them. Each material can carry prices from more than one supplier, so the recipe prices against the supplier you actually buy from — and when that supplier moves, you update one record rather than hunting through quote templates.
When you need fresh numbers you can send a request out and have suppliers price your material list, then bring the answers back into the library. Purchase orders raise against the job, receipt into stock, and post to the expense categories your accounts person already recognises. Nothing about that loop asks anyone to retype a price that already exists somewhere in the system.
- Materials in supplier units with conversions to quoting units
- Multiple supplier prices per material, priced against your default
- Supplier RFQs — ask suppliers to price your list, import the replies
- Job-linked POs, receipting, stock reservations and expense categories
- Bulk spreadsheet import for customers, materials and suppliers
Setting it up without a consultant or an onboarding fee
The reason MIS projects stall is rarely the software — it is the six weeks of setup nobody scoped. Sign OS is built to be stood up by the shop that will use it, in a documented order: shop details and margin, departments and their labour rates, machines and their running rates, suppliers and materials, then products. Bulk import brings customers, materials and suppliers across from spreadsheets in an afternoon, and a shared catalogue of materials, machines and processes means you are editing a starting point rather than facing an empty database.
Products are the part shops expect to dread. You can use premade products as-is, build one properly through product types and process templates, or describe what you make in plain English and have the assistant draft the product for you to check. Whichever route, the help centre documents every step with screenshots, and the 7-day trial is the onboarding — there is no implementation project to buy.
- A documented setup order, not a blank system and good luck
- Bulk CSV import: customers, materials, suppliers
- Shared catalogue of materials, machines and processes to start from
- Premade products, guided product building, or talk-to-build drafting
- No onboarding fee, no consultants, no cut-over day
Print shops and sign shops on the same system
The economics that make signage hard to quote — sheet and roll yield, waste, machine minutes, finishing steps — are the same economics that make wide-format and digital print hard to quote. Shops running both sides of that fence run them on one Sign OS installation: the same recipe engine prices a run of posters and a fabricated pylon, the same timeline schedules the printer and the fabrication bench, and the same job carries both to one invoice.
If your work leans toward print management specifically — print queues, substrate yield, job tickets and back costing on press time — the MIS page covers that angle in the same depth this page covers signage.
What sign shop management software costs in Australia
Plans are AUD and priced by user bucket rather than per seat, so putting your whole team in the system costs nothing extra: Launch is $89/month for 3 users, Workshop $169 for 10, Scale $249 for 20, with extra user packs at $10 per 10 users and 20% off for yearly billing. Launch covers the full quoting → jobs → invoicing loop. Production scheduling, accounting sync, email filing and file sync are included from Workshop. Scale adds your own online storefront, VIP client portals, the report builder and unlimited assistant requests. Individual modules can also be added to a lower plan.
There are no onboarding fees and no per-user fees inside a bucket, which puts a 10-person shop at roughly half what the incumbent platforms publish for the same headcount. Every plan starts with a free 7-day trial that does not ask for a card.
- Launch $89/mo — 3 users, quoting, jobs and invoicing
- Workshop $169/mo — 10 users, production, accounting, email, file sync
- Scale $249/mo — 20 users, storefront, VIP portals, reports, unlimited AI
- Extra users $10 per 10; yearly billing takes another 20% off
- No onboarding fee, no per-seat charges, free 7-day trial with no card
Sign shop management software built in Australia
Sign OS is built and operated in Australia by people from the sign trade. Invoicing is GST-aware end to end — quotes, invoices and purchase orders, not a tax field you configure — terms are governed by Victorian law, support runs in your timezone, and your subscription is billed in the currency you earn in, so a core operating cost does not drift with the exchange rate.
The product status board on the home page is deliberately honest about what ships today versus what is being built, and the same rule governs this page: everything described above is in the product now. A MYOB connection is written and tested but not switched on, because MYOB charges for developer access; that is exactly the kind of thing we would rather tell you here than in month two.
Frequently asked questions
- What does sign shop management software actually do?
- It replaces the spreadsheets, whiteboards and disconnected tools most shops run on with one system. In Sign OS an enquiry becomes a quote, the quote becomes a job, and production scheduling, purchasing, dispatch and invoicing all run off that same job — so every department works from one record instead of re-keying between four.
- Is Sign OS a full management system or just quoting?
- A full system: quoting, job management, production scheduling, floor boards, purchasing, stock, dispatch, invoicing and reporting live in one place, with two-way Xero sync for accounting. Quoting is where most shops start because it's the fastest win, but the job runs end to end from there.
- Can I control who sees prices and financials?
- Yes. Permissions are granular — 70+ per-user grants — so floor staff see the steps and times they need without prices, sales sees quotes without production internals, and only the roles you choose see margins and financials. Data is isolated per shop with row-level security.
- What does it cost, and is there a trial?
- Plans are AUD $89/month for 3 users, $169 for 10 and $249 for 20, with no onboarding or per-user fees inside each bucket — around half the price of the incumbent MIS platforms. Every plan starts with a free 7-day trial and doesn't ask for a card.
- How long does it take to set up a sign shop management system?
- Most of it is an afternoon, not a project. Bulk CSV import brings customers, materials and suppliers across; a shared catalogue of materials, machines and processes gives you a starting point instead of an empty database; and the help centre documents the setup order step by step. Products take the longest — you can use premade ones, build them properly, or describe what you make and have the assistant draft them for you. There is no onboarding fee and no consultant in the loop.
- Does it do back costing — quoted versus actual?
- Yes, and it's meaningful because quotes are built from named ingredients rather than a remembered number. Materials, machine minutes and clocked labour on the job are compared against what the quote assumed, so you can see which substrates are under-costed and which processes take longer than the recipe says — while the job is still in the building, not a quarter later.
- Is there free sign shop or estimating software?
- Free tools exist, but they're generally spreadsheets or generic job trackers — they won't hold sheet and roll yield, waste, machine rates or fabrication steps, which is the part that costs you money when it's wrong. Sign OS isn't free; the 7-day trial is, with no card, and Launch is $89 AUD/month if you keep it. The honest test is whether one better-priced job a month covers the subscription.
- Can I use it for a print shop as well as a sign shop?
- Yes — shops running both run them on one installation. The same recipe engine that prices a fabricated pylon prices a run of posters, the same timeline schedules the printer alongside the fabrication bench, and one job carries both to one invoice. There's a dedicated page covering the print-MIS angle in the same depth.
- Do I have to replace my accounting software?
- No. Sign OS runs the shop and hands the money to your accounts package: invoices sync to Xero or QuickBooks and payment status flows back, two-way, so job margins stay live. A MYOB connection is built and tested but not switched on yet because MYOB charges for developer access.
- What if I only want the quoting, not the whole system?
- That's how most shops start, and the Launch plan is built for it — the quoting → jobs → invoicing loop for 3 users at $89 AUD/month. Production scheduling, accounting sync, email filing and file sync switch on from the Workshop plan or can be added individually, so the system grows when you're ready rather than on day one.