Getting the work out the door, on the record
Making the sign is the part shops are good at. Getting it to the customer is where the day disappears — who is collecting, what went on the ute, whether the second half of a split delivery ever left. Sign OS gives dispatch its own board, and gives the driver a docket that comes back signed.
One board for everything leaving the building
Collections, deliveries and installs sit on one outbound board, filtered by how they are going out, what state they are in and when they are due. The question “what has to leave today?” has one answer on one screen, instead of three people checking three places.
A job can go out in parts — send what is finished now and the rest next week — and the board tracks each consignment separately rather than pretending the job is one event.
- Collections, deliveries and installs on one board
- Filter by method, state and due date
- Part deliveries tracked as their own consignments
- Dispatch this week visible on the project dashboard
A docket the driver can actually hand over
Every consignment prints a delivery docket in your own branding, listing exactly what is on it. The person receiving it signs — on a tablet at the door or on paper if that is how the site works — and the signature comes back onto the job.
That signature is the thing that settles an argument about whether four panels or three arrived, three weeks later, when nobody remembers.
- Branded delivery docket per consignment
- Signed on a tablet or on paper
- Signature stored on the job, not in a folder
- Quantities on the docket match the job, not a retype
Install crews get the job, not your margins
Install work schedules on the same timeline as production and dispatches to a contractor portal carrying site details, access notes and the job sheet — with no prices, costs or margins anywhere on it. Crews send photos and notes back from site straight onto the job, and the installer portal keeps working when the site has no signal, syncing when they are back in range.
- Install on the same timeline as production
- Contractor portal with site and access details
- No financial figures on any crew-facing screen
- Site photos and notes queue offline and sync later
Dispatch that closes the loop back to the invoice
The consignment knows which job it came from, so what went out and what gets invoiced are the same list. Sign OS is built and operated in Australia, with GST-aware invoicing, AUD plans from $89 a month and a free 30-day trial that does not ask for a card.
Frequently asked questions
- Can we send half a job now and the rest later?
- Yes. Each consignment is its own record on the outbound board, with its own docket and its own signature, so a job that goes out in three parts reads as three deliveries rather than one job that is somehow both sent and not sent.
- Do installers see what the job is worth?
- No. Everything a contractor or install crew sees — the portal, the job sheet, the docket — is stripped of prices, costs and margins. That is a permission rule, not a template choice, so it cannot be undone by picking the wrong document.
- What if the site has no phone signal?
- The installer portal works offline. Photos and notes taken on site queue on the device and sync when the crew is back in range, so nothing is lost because a warehouse had thick walls.
- Does the customer have to sign on a tablet?
- No. The docket prints, and a paper signature works exactly as it always has. The tablet is there for shops that want the signature captured straight onto the job.