Sign OS is a small Australian company running software your shop depends on, so here is exactly what is watched and what happens when it breaks.
Unable to verify the sign-in page
Last checked: . This is a cached result. Check the timestamp; reload the page to request an updated result.
This checks that the public sign-in page loads. It does not sign in to a shop or test quoting, payments, email or every connected service. An unsuccessful check can mean a connection problem; it is not a confirmed outage.
No incident reports have been published here yet. This is not a claim that there have been no incidents. Contact support if your shop is affected.
We don't publish a live uptime percentage. We'd rather show a real number than a badge, and the monitoring history isn't long enough yet for one to mean anything. When it is, it goes here.
We also haven't performed a full restore-from-backup drill. Backups run and are retained; proving a restore end to end is a different claim, and we won't make it until we've done one.
Errors alert us with the affected shop attached, so in most cases we're looking at it before anyone calls. If an incident affects your shop's work, you get told what happened rather than left to guess.
Something looks wrong? Contact support from Help → Contact support when signed in, or email .
What we ship, week by week, is in the changelog. Where your data lives and how long we keep it is on your data.
