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Changelog

Customer-facing highlights from recent Sign OS releases. For ops detail see the internal build log — this page stays plain language.

1. 2026-09-17

   A smarter product builder, pricing corrected, and paperwork that reads right

   • A material can now be priced off a roll of a set width or a fixed amount per sign, a calculator can be attached to a product and answered straight from its own questions, and a cut-letters calculator works out area, cutting length and pierce counts from typed letters or a real font.
   • Wall graphics now quote for the full printed area and the trimming they need, a department's minimum charge applies properly, a margin you set on a line stays put, and job setup time is billed correctly.
   • A job sheet prints the sign's name and code once, an invoice line to Xero states the code and size once instead of twice, and a quote's price breakdown reads in groups with a subtotal for each option.
   • Quotes, invoices, purchase orders and approvals only leave Sign OS when someone clicks Send, and the review screen before sending a quote shows exactly where the freight is going.
   • Merging two customers now keeps every email and phone number from both records, a web order picks the right picture and code for the sign that was ordered, dispatch tracking numbers now work, and a quote can be marked urgent to jump the production queue.

2. 2026-09-11

   Sign-in, sending, invoicing — and your own words on the job

   • Floor staff now land straight on their own screen when they sign in, opening a staff invitation that was already used no longer logs you out of your own account, an invitation now stays open for a full day, an administrator can send a fresh invitation if the first one goes stale, and a shop without access to Reports can still download its own quotes
   • A quote emailed as a PDF is now labelled as one, a quote is marked as sent only once it has actually gone out, the greeting on a quote email now uses the contact's own name, and every email Sign OS has sent on your behalf can now be checked in one place to see whether it arrived
   • Invoicing is more accurate — an invoice raised by hand for a job with GST now generates properly, every invoice lists each sign, the delivery and any surcharge separately, in the same words the customer read on the quote, Xero shows "Delivery" instead of a shipping method name, the cent on an invoice total now matches the money paid, a paid website order reaches Xero within seconds, and an invoice stuck on "sending" now returns to the queue on its own
   • Quoting is faster and more correct — the quote page now loads straight away, adding a product to a large quote stays fast even with many locked prices, a delivery charge nobody entered now prints as nothing, a deleted quote line no longer changes the invoice total, a sign with a set price but no recipe yet shows that price, a job moves itself to Dispatched once nothing is left owing on it, and the jobs list, production board and new quote screen stay fast on your busiest days
   • Signs are easier to find and paperwork is more trustworthy — a sign can now be found by the code on its finish chip anywhere in Sign OS, your own item categories can be reordered and named, a job sheet prints the wording written for the workshop and a picture for a statutory sign that needs one and never a size of 0 x 0 x 0, a note a customer types in when ordering off your website now reaches the job sheet, editing and saving a product keeps every detail you saved, a product can take more than one picture, and a quote always shows a photo of the colour you picked
   • A product's wording can now use words you choose — a print colour, a clear coat, whatever the job needs — filled in wherever that wording appears on the quote and the job sheet, and printing as nothing when one is left blank. A locked price can also be set as a flat price for a first batch and a rate after it

3. 2026-09-04

   A website of your own, and paperwork that says what it should

   • Your storefront is now yours to set up end to end — every section has a control that works, you can write up to ten pages of your own, your reviews show straight from the review service you already pay for, and the footer carries your own logo and real brand marks instead of grey letter boxes
   • Delivery can be a line the customer can see, added on top of the signs and typed either including or excluding GST, and a catalogue sign now prints its size on the quote
   • A quote is faster to build: a new contact or address can be added without leaving the quote, a large catalogue opens on categories and a search instead of drawing every product first, and a sign can be found by the code you order it by
   • A job sheet can be read sign by sign instead of department by department, so a sign is listed once instead of once for every department it passes through — and it follows the layout your shop uses today, prints the full code the picker will find on the shelf, and carries the contact, the courier and the invoice number
   • An invoice for a website order paid at checkout now reaches Xero approved instead of waiting in the drafts pile, invoices no longer go missing when a run of them stops partway, and a price that works out to a fraction of a cent is no longer refused

4. 2026-08-30

   Pictures on everything, and paperwork that looks like yours

   • A photograph of the sign now shows on the quote, in the catalogue list, on the job sheet and in the PDF — and a different picture for each colour or finish, so the customer sees the one they actually chose
   • Your own logo goes on your own quotes, invoices and purchase orders, and a shop trading under its own name prints under that name
   • Custom one-off products: any size, priced on your own recipe, without adding a product to the catalogue for a job you will never repeat
   • A customer's standing notes are written once on their account instead of re-typed onto every job
   • A proof approval can be taken back when it should not have been acted on, and the job goes back to waiting
   • A purchase order remembers what changed on it, tells the supplier when it does, and shows them the artwork they are making
   • The order code and the size print on a web order's invoice line, so what you invoice matches what they ordered

5. 2026-08-27

   Your data, in writing

   • We now delete your data automatically 30 days after your account closes, expired trials included, and the Terms and Privacy pages say so
   • A shop gets a warning email seven days before deletion, with a button to bring it forward if you would rather not wait
   • A new page explains what you can export, where your data lives, how often it is backed up and what happens when you leave
   • Duplicate customers can be merged without losing what either record was carrying, and a pair you have already refused stops being offered
   • Your stock categories sit in the order you put them in, not the order they were created
   • Mail that only pretends to come from your business is now turned away before it reaches anyone
   • What your shop stores is counted against your shop's own storage, so the number on your plan is the real one

6. 2026-08-24

   Orders from your own website, straight onto the floor

   • A paid WooCommerce order becomes a job on its own — no re-typing, priced off your own costs
   • Any website order can be turned into a quote instead, when it needs a conversation first
   • Your store's own designs and product range mirror into Sign OS, so the thing they ordered is the thing you quote
   • You enter your own website key and set how often Sign OS goes and looks, rather than waiting for us
   • Cut-out signs can quote a printed install template alongside the sign itself
   • A new integrations page lists everything Sign OS connects to, each with its real status

7. 2026-08-19

   Quoting depth, time keeping, and the money side of things going wrong

   • Quantity options — one quote can carry price points for different run lengths, so the customer sees what 50 costs against 500
   • Locked selling prices per product and option combination, for the lines you sell at a set price no matter what the recipe says
   • Option combinations you do not stock are greyed out instead of quoting something you cannot make
   • A department can charge several labour rates rather than one, and a rate can be named into existence as you go
   • Several recipes can be quoted as one finished item at one price, so the customer sees a sign and not its parts
   • Time keeping: a day clock, a written-up day's work straight from the production board, corrections — and your own hours stay your own
   • The exception path in full — refund a customer, cancel a job as a settlement rather than a status change, write off bad debt, and enforce credit limits and account holds
   • Draft a quote from any enquiry, by hand or by asking ReAct
   • A long option box gets categories and a search instead of a list you scroll

8. 2026-08-03

   Repeat orders & a proper customer account page

   • Copy any quote or job to a new quote in one click — the repeat order your customer just rang about
   • Every customer now opens on an account overview: open quotes, money awaiting payment, jobs in production, sales this year and lifetime, what they buy ranked by spend, and your win rate
   • Quote lines carry their own title and separate wording for the quote and the job bag, defaulted from the product

9. 2026-08-02

   Artwork sign-off and getting goods out the door

   • Artwork approvals are their own job tab: versioned proofs, every page reviewed and ticked separately, signed by finger or mouse — and an approval on v1 can never apply to v2
   • Approve with changes no longer releases production on its own; somebody has to read the notes and release it, and that is recorded
   • Outbound board for dispatch — collections, deliveries and installs, filtered by how they are going out, what state they are in and when they are due
   • Branded delivery docket the driver can hand over and get signed, on the tablet or on paper

10. 2026-07-30

    Channel letters, and describing a product out loud

    • Channel-letter designer prices the quote straight off the layout you drew, using a real LED module range
    • Talk to build rebuilt: describe a product in your own words and get a working recipe, test-priced on the real engine before you ever see it — a draft that would price at $0 is blocked, not shown
    • Quantity price breaks on hardware and items
    • Plain-English error messages, instead of database errors, when something goes wrong

11. 2026-07-23

    Proofs, payments readiness & shop switching tools

    • Guest proof-review links so customers can approve artwork without a portal login
    • Storefront card payments only unlock when your Stripe account can actually take charges
    • CSV import for products and open jobs, plus customers, materials and suppliers
    • Installer portal works better offline — photos and notes queue and sync when you’re back online

12. 2026-07-22

    Reliability foundations

    • Error tracking with shop context so issues are visible the moment they happen
    • Hourly health checks that prove each shop’s catalogue still loads for real staff roles
    • Browser smoke tests that sign in as estimator, production, installer and VIP — not only as super-admin

13. 2026-07-21

    Quoting & production depth

    • Exact materials lists from quote snapshots where available, with draft purchase orders for shortfalls
    • Artwork preflight on upload and proof approval as a production gate
    • Vehicle wrap panels and vector cut length helpers on quote lines