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Changelog

Customer-facing highlights from recent Sign OS releases. For ops detail see the internal build log — this page stays plain language.

1. 2026-11-03

   A production plan that works itself out, floor boards that follow it, and Gmail

   • Production now plans itself: Sign OS works out when every step can start from how long it takes and who or which department does it, and shows that plan as a Timeline, a Week or a People view beside a tray of work still waiting, and you steer it by dragging a card to another day, to another person or back to the tray, with Undo on every move and a question before a job is planned past the customer's date.
   • Floor boards now follow the plan, in the order and at the times it expects, show Late when a step will miss its due date, come in Computer, Tablet and Phone sizes, show jobs on hold, what a step is waiting on and what is still drying, let staff pause a step and undo a finish, and an install now waits until all of the job's workshop work is done.
   • You can now add files to a job straight from your Google Drive, and OneDrive and SharePoint can hold your job folders too, in beta: connect it under Files & sync, choose the folder, and each job's files and approved proofs are copied in.
   • The Sign OS panel for Gmail is now on the Google Workspace Marketplace, so you can file the email you have open onto a job from Gmail as well as from Outlook.
   • With new settings you can choose the invoice date when you raise an invoice and put the customer's PO in place of the job number on the invoice in your accounts; you can also set up a second business name with its own logo, and view or download a quote's PDF from Review & send.

2. 2026-10-30

   A guided online store, cash sales, and replies that reach you

   • Your online store can now use a Solutions layout that starts with the jobs customers come to do, like a new shopfront or a vehicle, and a Help me choose option that asks each product's questions one at a time in plain words, shows choices as picture tiles, size tiles or buttons, and splits a choice like size, print and thickness into separate questions.
   • On the store you can now sell design packages at checkout so you know from the start whether a customer has artwork or needs it drawn, add a Request an install quote button to chosen products, ask whether the customer is collecting or having it delivered, offer a welcome code and a thank-you code for their next order, tuck ranges like pens inside a category, and turn on a three-step enquiry form that screens out spam, and the store builder is now set out in seven areas with a sidebar.
   • When you mark a quote accepted you can now enter the customer's order number, tick that they have already paid in full, or tick Cash sale so no deposit invoice goes out, and a job paid in cash can be invoiced with a tick that keeps it out of Xero.
   • On a job's Production tab a manager now sees every time entry under each step, Stop for today is now called Pause, a supervisor can remove a wrong time entry with a reason that is kept on the job's history, and install photos can now come from the phone's photo library; job details now show the customer's required date beside the due date and you can change both, and on Ready to release the job number opens the job and Release has its own button.
   • Quotes and proofs sent by a shop without its own email domain now bring the customer's reply back to the shop, an email refused by a mail server is sent again automatically, up to three times, before you hear about it, overdue invoice reminders go to the same address as the invoice, and a quote now shows its job number, links its customer name to the customer card, and on a project that is already a job points you to Copy to new quote instead of letting you accept or revise it again.

3. 2026-10-23

   More control over your online store, Google Drive, and adding work to a job

   • On your online store you can now choose Simple or Detailed product cards, list products A to Z or in the order you added them, put categories into groups, show quantity at the top of the product page, give a product its own name on the store, hide a question or choice from the store while quotes still offer it, and set a product to ask for a quote instead of showing a price, so the customer picks their options and sends you a request with no checkout.
   • Store cards now show a from price for products priced by their choices alone, like a van wrap package, the store can play a banner video and fade or lift products into place as customers scroll, and customers can no longer right-click to save or drag away your photos.
   • On Workshop and above you can connect your own Google Drive under Files & sync, choose a folder or let Sign OS make one, and every job gets its own folder there with its files and approved proofs copied in, and Sign OS never deletes anything from your Drive.
   • On a job's Production tab you can now add any extra cost, whether labour, an item, a material, machine time or something else like crane hire, and add new work as a step with its department, machine, hours and due date, and a production manager can give any step its own due date, swap its machine or move it to another department, which the floor board then shows.
   • When a customer emails their OK, you can now mark the proof approved and link their email, and you can archive an old approval that is holding up release; customers are no longer chased about a job on hold, tagging an Outlook email to a job brings its attachments onto the job, invoices go to the Billing contact email on the customer's card and print the customer's PO, the job sheet says Deposit paid instead of Paid in full when only the deposit is in, and quotes print the delivery address or install site.

4. 2026-10-16

   SOS Vector, deposits before artwork, and pick-up reminders

   • SOS Vector, our new drawing editor, based on VectorCraft and heavily modified and added to for sign work, is now in beta for every shop: open it from its button in the sidebar or from a job's Files tab, start new artwork or open the job's PDF, AI, EPS, SVG or picture files in it, go back to any saved version, and restore a deleted drawing for 30 days.
   • Ready to release now lists every queued job instead of stopping at six and shows Waiting for deposit on jobs whose deposit invoice is unpaid, and with a new setting keeps those jobs off the board until the deposit is paid, while an admin can still move one up for artwork; a customer on 50% deposit terms now shows as 50% deposit instead of COD, outsourced jobs have their own tab beside the production boards, and the workshop tablet can open Production again.
   • Pick-up dockets now read Ready for pick-up and Picked up instead of delivery words, sending the pick-up email marks the docket ready, and a new setting emails the pick-up notice again when goods have not been collected after the number of days you choose.
   • A paid invoice's PDF now says Paid with the date and shows nothing owing, invoices go to the right contact in Xero when several contacts share one accounts email, the Invoicing search finds invoice numbers as well as job numbers, the job card shows tax and the total including tax plus the date the job was ordered, and you can print a Notice of Price Increase letter from any customer, with your wording kept for next time.
   • On a quote you can now pick At our factory as the install address, have a product ask for details on every line, like vehicle make, model and rego, that fill in the sign's wording, add files without leaving Build quote, and bring the customer's files along when you copy a quote; customers get a Download your proof button, a new setting removes Approve with changes so a proof that needs changes is fixed and sent again, and the job sheet shows the date each proof was approved.

5. 2026-10-16

   Jobs on hold, enquiry sheets, and your own lines on a quote

   • In a quote line's breakdown you can now add your own labour or material, searching your labour rates and stock as you type, and change it later with the pencil; hours there now also read in minutes, so 0.08 h shows as 5 min.
   • A sign bigger than the sheet now charges for the sheets it is joined from, uploading a cut file on a router or laser product fills in its cut complexity for you, a product can be set to leave unused choices and their prices out of the quote wording, and a size already written in a sign's wording no longer prints a second time.
   • With new settings you can put a job on hold with a reason, which keeps it from being released until it comes off hold, and see which job sheets have been printed; Ready to release now shows each job's proof status, supervisors can fix time already recorded from the job page, the Files tab shows when each proof was sent and opened, and job details show whether the customer is on account or COD.
   • Take an enquiry gives your staff a question sheet for each type of sign to fill in while on the phone, with blank A4 sheets, a measure-up form and a site time record to print, files can now be attached to any enquiry, and a forwarded email no longer loses the customer's message under the forwarder's signature.
   • A customer can now have more than one billing account, so some of their jobs invoice to another account in Xero; contacts can be marked inactive instead of deleted, a new customer can be saved with an accounts contact and industry in one go, a job quoted to a one-off name can be added to your customers from the job, and an emailed PDF can now go to several people at once.

6. 2026-10-09

   Deposit invoices, quantity discounts, and pausing a job step

   • With a new setting, accepting a quote sends the customer a deposit invoice for the deposit share on their credit terms, and the order confirmation can wait until that deposit is paid; another setting fills in a default delivery or install date on every new quote, marked tentative until you change it.
   • The email a quote came from now shows on the quote, on Build quote and on the job, and on a quote you can copy lines from another quote, add your own notes and change the project name after it is sent, and, once you turn them on, tick Customer pays the freight and let customers decline from the approve page.
   • Any product can now have quantity discounts, like 10% off 20 or more, and a choice that moves the price by a percent, like a rush turnaround; a quote line can carry its own picture and code; and a rounded quote now shows line prices that add up to the total.
   • On the job page staff can now start and finish steps without scanning, stop a step for the day and come back to it, and be handed a step by name, each with its own setting, and the jobs list has a Proof column showing Approved, Waiting or Changes asked.
   • An invoice voided in Xero is now void in Sign OS and its card pay link closes, emailed invoices can go into Xero as approved, and WooCommerce orders can now be checked every 15 minutes through the shop's day.

7. 2026-10-03

   Signature, the online designer, and build your own plan

   • Signature is a new top plan at $349 a month: everything in Scale plus the online designer, HR, your own email domain and an unlimited AI assistant, with 30 users and 2 TB of storage.
   • With the online designer your customers design their own signs on your templates, adding their wording, their own logos as PDF, AI, EPS or SVG files, and colours mixed in CMYK, then send the design to you for a quote or order and pay for it in your online store, and the print-ready PDF and proof land on the quote or job.
   • Templates can start from a PDF you've already set up, picking up its cut, bleed and safe lines from their spot colours even on shaped signs like teardrop banners, and a design can carry braille that prints on its own page.
   • On Plan & billing you can now build your own plan from just the parts you need, each at its own price from $110 a month for the core, and Sign OS tells you when a plan has everything you ticked for less.
   • The plans have changed: time keeping now comes with Workshop, WooCommerce orders come with Scale, Scale's AI assistant has 250 requests a month, time keeping, HR and your own email domain are no longer separate add-ons, paying yearly now takes 10% off instead of 20%, and storage can be added 500 GB at a time for $15 a month.

8. 2026-10-02

   Sign up with Xero, card fees in your prices, and a job card that compares quoted with actual

   • You can now sign up and sign in with Xero, and a new shop can bring its customers, suppliers and business details across from Xero in one go: you choose what comes over, nothing is sent back to Xero, and trials can now link Xero too; if someone unlinks Sign OS from inside Xero, the shop is told instead of finding out when an invoice fails to arrive.
   • A new Card and payment fees setting in Pricing builds a percentage into every price your customers pay, so you can cover card costs without a card-only surcharge.
   • The job card now sets quoted against actual side by side, using charge-out rates you set for each type of work and an optional flat admin fee, and a new Bill this job button invoices the quote, the actual figures or an amount of your own.
   • On a quote you can now change the hours or costs on any row of a line's breakdown for that quote only, each row says whether it is labour, machine, material, an item or a fee, and a recipe line tied to a choice you later remove is flagged and no longer charged on every quote.
   • On a live job you can now change a sign's name, wording and size from the Ordered tab without touching the price, proof approvals and dispatch alerts now name the job and the company and reach the whole team, and each Alerts reminder can be dismissed until something new turns up.

9. 2026-09-28

   HR & Safety arrives, and two-step sign-in

   • HR & Safety is a new place in the sidebar for every staff member's licences and tickets with a reminder before they run out, hazards and incidents reported from a phone, safety data sheets, machines with their service and repair history, workplace inspections, safety meetings and the regulations your shop works to; the safety records come with the Workshop and Scale plans, and Scale adds inductions staff can't skip, a risk register, a process change register and job safety plans filled in from them.
   • The HR add-on, on any plan, keeps a file for each person with their leave and RDO requests that go straight onto the planner once approved, doctor's certificates, change of hours requests for making up time, an onboarding checklist you tick off together with a new starter and a pack of files they confirm they've received, performance reviews and improvement plans, the checklist for someone leaving, and recruitment with ReAct reading the resumes.
   • Sign OS never hands you a ready-made policy, letter, checklist or job safety plan: each one starts blank with a guide beside it on what to decide, what to cover and where to get proper advice, and staff read and sign the policies you write on their phone.
   • You can now turn on two-step sign-in with any authenticator app, like Google or Microsoft Authenticator, and choose whether it asks for a code every time you sign in; passwords and access codes kept on the HR computer and software list always need a fresh code to see, and the shop's admins get an email each time one is viewed.
   • A size in an emailed enquiry, like "3m x 1.5m", now lands on the measurements the product actually uses, and a sign sold only in set sizes picks the matching size instead of being quoted at nothing.

10. 2026-09-25

    A community on Discord, products from a spreadsheet, and a tidier catalogue

    • Sign OS now has a community on Discord, where sign shops swap product setups and pricing tips, ask questions and ask for new features. Connect your Discord from Settings or My account and you're let straight in with a Subscriber or Trial label that keeps itself up to date, and every update on this page is posted there too.
    • Products can now be built from a spreadsheet: download one from Sign OS with drop-downs filled from your own catalogue, fill it in or paste in hundreds of rows, and upload it. Every cell is checked, each product is test-priced, and the whole upload can be undone.
    • Your catalogue is tidier: a new setting shows only your own materials, shared materials and shared products can be ticked off in bulk, and the Online store page lists your own products and the shared ones side by side.
    • The product builder is steadier: a copied product keeps its choices wired up, a line added under a new choice stays tied to it when saved, the main Save button now saves the recipe too, and a material can be charged as the smallest stock panel that fits the sign.
    • Online stores get a fourth layout, Full range, built for shops with a big range: an offer strip, search and phone in the header, a sliding banner of ready-made artwork and a row of client logos. Time keeping can now be added to your plan.

11. 2026-09-25

    Settings and Reports rebuilt, your store on your own domain, and a week of fixes

    • Every setting now sits on its own page under a regrouped Settings menu, a new Business details page holds your trading name, ABN, address and one logo that shows everywhere — the app, your emails, your online store and your PDFs — credit terms can be edited, new customers and suppliers start on your default term, and you can choose who is allowed to approve a job variation.
    • Reports is now a report builder of its own on the sidebar: pick your own figures, total and chart them your way, and save a dashboard to come back to — unpaid invoices show what is still owed, and a top ten chart counts everyone else too.
    • Your online store now runs properly on your own web address, with plain setup steps and a check that says exactly what is still missing, your own tab icon, your own colours, and your registered name and ABN in the footer; customer invitations land on your address instead of ours, a product you switch off leaves the store and the portal, a bug that stopped every price showing until each box was filled is fixed, and on a phone the price now follows the customer down the page.
    • Quoting can do more — an urgent job can carry a rush charge you set yourself, a quote says how the order reaches the customer, options that should not go together can be kept apart and the questions asked in your order, a customer can be quoted under one of your brands, a price can be typed over by hand, lines can be moved up and down with their unit price and code showing, the files on a quote can go out with its email, and a line whose price has gone out of date is flagged instead of quietly left wrong.
    • Prices come out right more often: a custom item ordered in multiples now charges material for every piece, a bought-in item on a line prices instead of coming out at nothing, a pull-up banner charges for its print and ink, website prices follow your website instead of the day we first read them, and the material is named on the quote instead of just "metal".
    • Jobs: a job can be started without a quote, starting a job and staff opening a job page both work again after stopping outright, a job can carry its own contact and delivery details once it is underway, a dispatched job no longer shows as running late, a queued job only reaches production through Release, and job sheets and dockets print the right day instead of yesterday's date.
    • Proofs and dispatch: the proof screen fills in the customer, shows the whole email before it goes and can send from your design address, a tracking email is checked before it is sent and carries the docket, and signed proofs and dockets can no longer be lost when two people save at once.
    • On the floor and on site — the shop tablet shows only the clock-on pad, staff can clock onto two jobs at once, payroll exports show your local hours, an installer cannot be put on a job without valid insurance, and an installer's photos and notes are kept on the device until they send instead of being lost; new shops also get a setup guide that builds their starting prices, and a one-off Google review request can go out after a customer's first order.

12. 2026-09-17

    A smarter product builder, pricing corrected, and paperwork that reads right

    • A material can now be priced off a roll of a set width or a fixed amount per sign, a calculator can be attached to a product and answered straight from its own questions, and a cut-letters calculator works out area, cutting length and pierce counts from typed letters or a real font.
    • Wall graphics now quote for the full printed area and the trimming they need, a department's minimum charge applies properly, a margin you set on a line stays put, and job setup time is billed correctly.
    • A job sheet prints the sign's name and code once, an invoice line to Xero states the code and size once instead of twice, and a quote's price breakdown reads in groups with a subtotal for each option.
    • Quotes, invoices, purchase orders and approvals only leave Sign OS when someone clicks Send, and the review screen before sending a quote shows exactly where the freight is going.
    • Merging two customers now keeps every email and phone number from both records, a web order picks the right picture and code for the sign that was ordered, dispatch tracking numbers now work, and a quote can be marked urgent to jump the production queue.

13. 2026-09-11

    Sign-in, sending, invoicing — and your own words on the job

    • Floor staff now land straight on their own screen when they sign in, opening a staff invitation that was already used no longer logs you out of your own account, an invitation now stays open for a full day, an administrator can send a fresh invitation if the first one goes stale, and a shop without access to Reports can still download its own quotes
    • A quote emailed as a PDF is now labelled as one, a quote is marked as sent only once it has actually gone out, the greeting on a quote email now uses the contact's own name, and every email Sign OS has sent on your behalf can now be checked in one place to see whether it arrived
    • Invoicing is more accurate — an invoice raised by hand for a job with GST now generates properly, every invoice lists each sign, the delivery and any surcharge separately, in the same words the customer read on the quote, Xero shows "Delivery" instead of a shipping method name, the cent on an invoice total now matches the money paid, a paid website order reaches Xero within seconds, and an invoice stuck on "sending" now returns to the queue on its own
    • Quoting is faster and more correct — the quote page now loads straight away, adding a product to a large quote stays fast even with many locked prices, a delivery charge nobody entered now prints as nothing, a deleted quote line no longer changes the invoice total, a sign with a set price but no recipe yet shows that price, a job moves itself to Dispatched once nothing is left owing on it, and the jobs list, production board and new quote screen stay fast on your busiest days
    • Signs are easier to find and paperwork is more trustworthy — a sign can now be found by the code on its finish chip anywhere in Sign OS, your own item categories can be reordered and named, a job sheet prints the wording written for the workshop and a picture for a statutory sign that needs one and never a size of 0 x 0 x 0, a note a customer types in when ordering off your website now reaches the job sheet, editing and saving a product keeps every detail you saved, a product can take more than one picture, and a quote always shows a photo of the colour you picked
    • A product's wording can now use words you choose — a print colour, a clear coat, whatever the job needs — filled in wherever that wording appears on the quote and the job sheet, and printing as nothing when one is left blank. A locked price can also be set as a flat price for a first batch and a rate after it

14. 2026-09-04

    A website of your own, and paperwork that says what it should

    • Your storefront is now yours to set up end to end — every section has a control that works, you can write up to ten pages of your own, your reviews show straight from the review service you already pay for, and the footer carries your own logo and real brand marks instead of grey letter boxes
    • Delivery can be a line the customer can see, added on top of the signs and typed either including or excluding GST, and a catalogue sign now prints its size on the quote
    • A quote is faster to build: a new contact or address can be added without leaving the quote, a large catalogue opens on categories and a search instead of drawing every product first, and a sign can be found by the code you order it by
    • A job sheet can be read sign by sign instead of department by department, so a sign is listed once instead of once for every department it passes through — and it follows the layout your shop uses today, prints the full code the picker will find on the shelf, and carries the contact, the courier and the invoice number
    • An invoice for a website order paid at checkout now reaches Xero approved instead of waiting in the drafts pile, invoices no longer go missing when a run of them stops partway, and a price that works out to a fraction of a cent is no longer refused

15. 2026-08-30

    Pictures on everything, and paperwork that looks like yours

    • A photograph of the sign now shows on the quote, in the catalogue list, on the job sheet and in the PDF — and a different picture for each colour or finish, so the customer sees the one they actually chose
    • Your own logo goes on your own quotes, invoices and purchase orders, and a shop trading under its own name prints under that name
    • Custom one-off products: any size, priced on your own recipe, without adding a product to the catalogue for a job you will never repeat
    • A customer's standing notes are written once on their account instead of re-typed onto every job
    • A proof approval can be taken back when it should not have been acted on, and the job goes back to waiting
    • A purchase order remembers what changed on it, tells the supplier when it does, and shows them the artwork they are making
    • The order code and the size print on a web order's invoice line, so what you invoice matches what they ordered

16. 2026-08-27

    Your data, in writing

    • We now delete your data automatically 30 days after your account closes, expired trials included, and the Terms and Privacy pages say so
    • A shop gets a warning email seven days before deletion, with a button to bring it forward if you would rather not wait
    • A new page explains what you can export, where your data lives, how often it is backed up and what happens when you leave
    • Duplicate customers can be merged without losing what either record was carrying, and a pair you have already refused stops being offered
    • Your stock categories sit in the order you put them in, not the order they were created
    • Mail that only pretends to come from your business is now turned away before it reaches anyone
    • What your shop stores is counted against your shop's own storage, so the number on your plan is the real one

17. 2026-08-24

    Orders from your own website, straight onto the floor

    • A paid WooCommerce order becomes a job on its own — no re-typing, priced off your own costs
    • Any website order can be turned into a quote instead, when it needs a conversation first
    • Your store's own designs and product range mirror into Sign OS, so the thing they ordered is the thing you quote
    • You enter your own website key and set how often Sign OS goes and looks, rather than waiting for us
    • Cut-out signs can quote a printed install template alongside the sign itself
    • A new integrations page lists everything Sign OS connects to, each with its real status

18. 2026-08-19

    Quoting depth, time keeping, and the money side of things going wrong

    • Quantity options — one quote can carry price points for different run lengths, so the customer sees what 50 costs against 500
    • Locked selling prices per product and option combination, for the lines you sell at a set price no matter what the recipe says
    • Option combinations you do not stock are greyed out instead of quoting something you cannot make
    • A department can charge several labour rates rather than one, and a rate can be named into existence as you go
    • Several recipes can be quoted as one finished item at one price, so the customer sees a sign and not its parts
    • Time keeping: a day clock, a written-up day's work straight from the production board, corrections — and your own hours stay your own
    • The exception path in full — refund a customer, cancel a job as a settlement rather than a status change, write off bad debt, and enforce credit limits and account holds
    • Draft a quote from any enquiry, by hand or by asking ReAct
    • A long option box gets categories and a search instead of a list you scroll

19. 2026-08-03

    Repeat orders & a proper customer account page

    • Copy any quote or job to a new quote in one click — the repeat order your customer just rang about
    • Every customer now opens on an account overview: open quotes, money awaiting payment, jobs in production, sales this year and lifetime, what they buy ranked by spend, and your win rate
    • Quote lines carry their own title and separate wording for the quote and the job bag, defaulted from the product

20. 2026-08-02

    Artwork sign-off and getting goods out the door

    • Artwork approvals are their own job tab: versioned proofs, every page reviewed and ticked separately, signed by finger or mouse — and an approval on v1 can never apply to v2
    • Approve with changes no longer releases production on its own; somebody has to read the notes and release it, and that is recorded
    • Outbound board for dispatch — collections, deliveries and installs, filtered by how they are going out, what state they are in and when they are due
    • Branded delivery docket the driver can hand over and get signed, on the tablet or on paper

21. 2026-07-30

    Channel letters, and describing a product out loud

    • Channel-letter designer prices the quote straight off the layout you drew, using a real LED module range
    • Talk to build rebuilt: describe a product in your own words and get a working recipe, test-priced on the real engine before you ever see it — a draft that would price at $0 is blocked, not shown
    • Quantity price breaks on hardware and items
    • Plain-English error messages, instead of database errors, when something goes wrong

22. 2026-07-23

    Proofs, payments readiness & shop switching tools

    • Guest proof-review links so customers can approve artwork without a portal login
    • Storefront card payments only unlock when your Stripe account can actually take charges
    • CSV import for products and open jobs, plus customers, materials and suppliers
    • Installer portal works better offline — photos and notes queue and sync when you’re back online

23. 2026-07-22

    Reliability foundations

    • Error tracking with shop context so issues are visible the moment they happen
    • Hourly health checks that prove each shop’s catalogue still loads for real staff roles
    • Browser smoke tests that sign in as estimator, production, installer and VIP — not only as super-admin

24. 2026-07-21

    Quoting & production depth

    • Exact materials lists from quote snapshots where available, with draft purchase orders for shortfalls
    • Artwork preflight on upload and proof approval as a production gate
    • Vehicle wrap panels and vector cut length helpers on quote lines